Frequently asked questions.

Orders are processed within 1–2 working days. After dispatch, standard delivery takes 7–14 working days across the UK. You'll receive a tracking email as soon as your order is on its way.

Once dispatched, you'll receive an email with your tracking number and a link to follow your parcel in real time. You can also visit our Track Order page.

Yes — free standard delivery on every order, with no minimum spend.

We offer a 14-day money-back guarantee on all products. If you're not satisfied for any reason, contact us within 14 days of receiving your order and we'll make it right.

Simply email us at support@zenvorafit.com with your order number. We'll guide you through the process — no complicated forms, no questions asked.

Yes. Every product in our range is designed for home use and comes with clear instructions. Our devices use technologies trusted by physiotherapists and wellness professionals for decades.

No experience needed. Each product includes a guide with step-by-step instructions. If you ever have questions, our support team is here to help.